Pole Vault Meet Manager
Login

Payment, Cancellation, and Refund Policy

Last updated August 12, 2026

Who Processes And Receives The Payment

Landon Athletics is the event merchant for meet and camp registration charges. Stripe securely stores the card and processes the transaction on Landon Athletics' connected Stripe account. Meet Registration PV operates the registration platform and receives the separately disclosed 1% platform service fee.

What The Athlete Pays

Before card setup, the registration page shows the event base price, the 1% Meet Registration PV platform fee, the estimated Stripe processing fee, and the total card charge. The disclosed total is frozen when the athlete chooses card payment. The processing component is an estimate intended to pass the expected card-processing cost to the athlete; the actual processing cost charged by Stripe can vary by payment method or transaction details. Cash/check registrations owe only the event base price.

When The Card Is Charged

Card details are saved during registration, but the card is not charged then. The scheduled charge begins at 6:00 a.m. America/New_York on the event date. A scheduled card does not count as paid until Stripe confirms the charge. Meet and camp portions of a combo registration are charged separately on their own event dates.

Canceling Before The Charge

Until charging begins, the athlete may use the secure emailed manage link to switch the registration to cash/check or withdraw the registration. Either choice cancels the scheduled card charge. Once processing begins, self-service cancellation is no longer available; contact the event organizer for help.

Failed Or Action-Required Charges

If the event-day charge fails or the card issuer requires additional athlete action, no successful card payment is recorded and the registration remains unpaid. Meet Registration sends an automatic email with a newly issued secure manage link so the athlete can finish or update card setup. The system does not blindly create a second charge after a definite decline.

Refunds

  • Athlete-requested refund: when approved by an organizer, the event base price is refunded. The 1% platform fee and estimated processing fee are retained.
  • Organizer-canceled event: the organizer may issue a full refund of the athlete's remaining captured total, including the platform fee.
  • Refunds are submitted to Stripe and remain pending until Stripe confirms them. Posting time to the athlete's card depends on the card issuer.
  • Refunds are not available through the athlete's self-service link after processing begins. Contact the event organizer, who can review the registration and payment.

Questions

Contact the event organizer first for registration or refund questions. For platform support, use the support page. See also the privacy policy.